Browse the site, add items to your bag, and proceed to Secure Checkout to complete your order

You will receive:

1. An email confirming receipt
   
2. A second email once payment is approved, address verified, and items are shipped
   

COD orders receive a confirmation call before dispatch.

Contact us immediately with your Order ID and correct address:

📩 customercare@azlia.ae | 📞 +971 54 533 3384

Delivery may take 1–10 business days depending on your destination.

Check Track My Order or My Orders for updates.

If all delivery attempts fail, the parcel returns to our warehouse and a refund is issued.

We offer worldwide shipping.

UAE Shipping:
Free Next Day Shipping
Same Day Shipping – 35 AED

GCC Shipping:
Standard Shipping (3 – 5 Days): 130 AED
Express Shipping (2 – 3 Days): 200 AED

International Shipping:
Standard Shipping (5 – 10 Days): 240 AED
Express Shipping (3 – 5 Days): 300 AED

Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Cash on Delivery.

No, only one code may be used per order.

Go to My Orders → Select Order → Return Items, choose the return reason, and submit.

Eligible items may be returned within 7 days of delivery.

Yes—contact Customer Care.

We do not offer direct exchanges. Return the item for store credit and place a new order.

If you need a different size of the same piece, contact Customer Care before returning it and we will check availability.

Request a return via Order Details → choose Incorrect item received.

Must be returned within 7 days in original condition.

Email us your order number and item name:

📩 customercare@azlia.ae

Request a return via Order Details → select Parcel damaged on arrival.